At The Delhi Way, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use and safeguard the information you provide to us through our website, mobile application and other services collectively referred to as ‘services’. By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect:
We may collect the following types of information:
Personal Information
This includes your name, email address, phone number and billing addresses and payment information when you take a service.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website, analyse usage patterns, and personalise content.
Communication Data: If you contact our customer support, we may collect your communication preferences and correspondence.
How We Use Your Information:
We use the collected information for various purposes, including but not limited to:
– Fulfilling orders and providing customer support.
– Personalizing your experience and improving our Services.
– Sending promotional offers, newsletters, and updates if you opt-in.
– Analysing usage data to enhance our website’s performance and design.
– Preventing fraudulent activities and ensuring the security of our Services.
– Complying with legal obligations and resolving disputes.
Information Sharing
We may share your information with trusted third parties for the following purposes:
– Payment processing and service fulfilment.
– Email marketing and communication services.
– Analytics and website optimisation.
– Legal compliance or responding to law enforcement requests.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Your Choices
You have the right to:
– Access, update, or delete your personal information by contacting us.
– Opt-out of receiving promotional communications.
– Disable cookies through your browser settings.
Data Security
We implement industry-standard security measures to protect your information from unauthorised access, disclosure, or alteration. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be effective once it is posted on our website.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us.By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.